The disruptive economic and social impacts of the Fourth Industrial Revolution require rapid responsiveness and adaptability. It is not an exaggeration to state that effective economic performance depends on a forward-looking perspective—more precisely, the ability to forecast and plan for the future. The digital age is characterized by the integration of advanced technologies such as artificial intelligence (AI), machine learning, generative AI, quantum computing, blockchain, 3D printing, the Internet of Things (IoT), and autonomous vehicles. The digital transformation presents both opportunities and challenges for every worker, business, and organization. The European Union views the digital transition as a key driver of growth, expecting it to improve the Union's globally vulnerable position (European Commission (Draghi) 2024a, 2024b; Marcus–Rossi 2024). Consequently, the EU supports initiatives to promote an innovative and sustainable economy, such as the Digital Europe Programme and Europe’s Digital Decade.
The need for the digitalization of the European economy goes beyond the mere expansion of internet access; it strives for an integration that spans all areas of society, impacting education, employment, public services (Małkowska et al. 2021), and the bridging of digital divides. Monitoring digital transformation primarily relies on quantitative tools, such as the Digital Economy and Society Index (DESI), which provides a comprehensive picture of the dynamics of digital processes, including the digitalization of workplaces. The digitalization of workplaces is measured by the proportion of businesses using digital tools and practices, such as ERP (Enterprise Resource Planning) software, social media, Big Data, cloud-based services, AI technologies, or electronic invoicing (Appendix F1).
In our research, we examined the level of workplace digitalization, as well as the general digital situation in Hungarian society, based on indicators such as internet usage, digital skill levels, teleworking frequency, and the use of information and communication technologies (ICT) in workplace communication, in the context of occupational groups and regional differences across Europe. In our analysis, we utilized one of the most important data infrastructures for studying European societies, the 10th wave of the European Social Survey (ESS ERIC 2023), as the primary data source for comparing the digitalization processes in European countries.
The results indicate that while northern and western European countries have an intensive use of digital tools in the workplace, central and southern European regions, including Hungary, exhibit lower levels of adoption, particularly among lower-skilled workers. These disparities fundamentally affect work efficiency and the opportunities for workers to participate in the digitalizing sectors of the economy, which increases the risk of automation for these workers—the likelihood that automation processes will lead to job losses in these occupations. This study provides insights into the labor market impacts of digitalization and emphasizes the significance of regional and occupational inequalities.